Spectrum

Xtime Spectrum

83% of dealerships feel that their current systems do not provide a superior ownership experience.

94percent-users-circle94%

of dealers feel that the service experience is more important than the repair.


Profitable dealership growth requires a loyal, satisfied customer base, which makes service retention absolutely critical. That’s why Xtime developed Spectrum, the industry’s first fully integrated, cloud-based system helping dealerships create an outstanding ownership experience and turn one-time customers into repeat buyers. From the first touchpoint to checkout and beyond, Spectrum creates the high-quality experience customers expect and drives the growth dealerships need.


Spectrum consists of four tightly-integrated products—Invite, Schedule, Engage and Inspect powered by Service Pro—each optimizing an essential part of the ownership experience. At the heart of Spectrum lies the Xtime Cloud, which connects the solutions to create superior service and drive results.

Powerful and integrated capabilities create superior service solutions and drive results with the Xtime Cloud.

Robust Partner Integrations

Certified, bi-directional DMS integrations

Loaner car management integration

Bookable recall campaigns

Dealer Tire integration

Unique OEM integrations (telematics, owner portals, branding)

VinSolutions integration

Telematics In-vehicle scheduling integration

Integrated Single Platform Benefits

Consistent menu offerings and pricing throughout all service tools

Seamless coordination of internal and external scheduling processes

Centralized Customer 360 access to service history, recommendations, communication logs and more

Comprehensive shop management across Xtime Spectrum products

Reporting and Performance Management

Dashboards using visual analytics help identify key service trends and opportunities

Comprehensive data to measure dealership and user performance and process

Xtime Cloud

Included in ALL products

Vehicle Specific Maintenance Menus

Bi-Directional DMS Integration

Multilingual

Customizable Dealer Menus

OEM Integrations

Notifications (Emails/Texts)

Pricing Engine

Reporting

Shop Management

Telematics

Manufacturer Recall Integration

Analytics

Products

  • Invite

     

    • Opportunity Dashboard
    • Lost Souls Recapture
    • Declined Services
    • Service Reminders
    • Timeslot Discounting
    • Performance Dashboard
  • Schedule

     

    • Online Booking
    • Mobile Booking
    • Dealer Booking
    • Call Centre Booking
    • Parts & Labour Menu Pricing
    • Bookable Menus
  • Engage

     

    • Tablet Reception
    • Walk-Around
    • Menu Presentation
    • Tire Selling
    • Two-Way Text Messaging
    • In-Lane Payment

See how Xtime delivers the ultimate service experience.